Recent Posts

Understanding fire: what to know if fire occurs in your Tigard/Tualatin home or business

1/14/2020 (Permalink)

Flame graphic inside white frame with words understanding fire Call SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton at 503-SERVPRO if you have fire or smoke damage.

STOP! If you have fire or smoke damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

Here at SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton, our thoughts are with Australia as they work to contain the bushfires sweeping their country. We understand the devastation of wildfires, having traveled to California in recent years to assist families and businesses recover from them. We also understand the devastation and the struggle of trying to build your life back up after your home or business sustains fire damage. 

Preparedness advocacy is a large part of what we do here at SERVPRO, and in light of the recent coverage of the fires in Australia, we wanted to share crucial information to remember if your home or business ever experiences a fire.

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room Temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin. 
  • Fire is DARK! Fire starts brights, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio. 

SERVPRO of Tigard/Tualatin will be sharing more helpful information regarding the dangers of fires to residential homes and businesses in the coming weeks. Stay tuned for further information on how to prepare, respond, and rebuild after a fire. If you have smoke or fire damage in your home or business, call SERVPRO NOW at 503-684-5829.

Sources: Ready.Gov, The American Red Cross

Stay safe during winter weather in the Tigard/Tualatin area

1/14/2020 (Permalink)

Storm cloud graphic with snowflakes, text reads The Risks of Ice and Snow Be READY to call us at 503-SERVPRO if you experience snow or ice damage!

STOP! If you have water damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

The Portland Metro Area experienced an “Atmospheric River” in the recent month, and now our area is anticipating a snowfall in the coming week. As we head into the weekend, now is the perfect time to check that you, your family, and your home is prepared for this serious winter weather. 

Be aware that heavy snow storms and winter weather can:

  • Last a few hours or several days;
  • Knock out heat, power, and communication services; and
  • Place older adults, young children, and sick individuals at greater risk.

You can prepare NOW for winter weather to help manage the risks that come with it. 

  • Consider signing up to receive emergency alerts from The Emergency Alert System (EAS) and listening to the National Oceanic and Atmospheric Administration (NOAA) Weather Radio.
  • Gather supplies in case you need to stay home for several days without power. Do not forget the needs of pets.
  • Create an emergency supply kit for your car. Include jumper cables, sand, a flashlight, warm clothes, blankets, bottled water, and non-perishable snacks. Keep the gas tank full.

If your home or business ends up sustaining damage from winter weather, call SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton as soon as possible - we can help you get your property restored to preloss condition. Don’t wait to mitigate - call us as soon as you see storm damage on your property: 503-684-5829.

Sources: Ready.Gov, The American Red Cross

Tigard/Tualatin homeowners: 5 tips to prevent costly water damage from frozen pipes

1/14/2020 (Permalink)

Graphic of pipe bursting and water escaping Call us NOW at 503-SERVPRO if you have water damage in your home or business!

STOP! If you have water damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

A frozen pipe bursting is a terrible ordeal to come home to, but did you know your pipe could still be frozen without bursting? The following five tips can help you identify and thaw frozen pipes if you ever find them in your home or business.

  1. If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  2. Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  3. Apply heat to the section of the pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device. 
  4. Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  5. Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Be prepared for water damage before it happens! Call SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton at 503-684-5829 for any questions, and don’t hesitate to mitigate the damage the minute you see it!

Sources: Ready.Gov, The American Red Cross

Prepare your Tigard/Tualatin home or business for winter weather

1/13/2020 (Permalink)

graphic shows storm clouds and snowflakes nearing home Call us NOW at 503-SERVPRO

STOP! If you have water damage in your property right now, call us at 503-SERVPRO RIGHT NOW. Don’t wait to mitigate - the longer damage sits unattended, the more likely it will develop secondary damage. Call us at 503-SERVPRO now.

Winter weather brings freezing temperatures, and the Tigard/Tualatin and surrounding area is anticipating snowy conditions. Ensure your home or business is prepared by reading the tips below.

  • Drain water from the swimming pool and water sprinkler supply lines. Do NOT put antifreeze in these lines unless directed; antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces, if needed. Insulation will maintain higher temperatures in these areas.
  • Ensure that areas where water supply lines are located are insulated enough. Consider leaving kitchen and bathroom sink cabinet doors open and dripping over night if you think they risk being frozen.
  • Consider installing specific products made to insulate water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes - even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.

If you will be going away during cold weather, leave the heat on in your home set to a temperature no lower than 55 degrees Fahrenheit. Temporarily suspend the use of lower nighttime thermostat temperatures to lower the risk of frozen pipes.

If your home or business ends up sustaining damage from winter weather, call SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton as soon as possible - we can help you get your property restored to preloss condition. Don’t wait to mitigate - call us as soon as you see storm damage on your property: 503-684-5829.

Sources: Ready.Gov, The American Red Cross

Washington County 24 Hour Emergency Water Damage Service

12/16/2019 (Permalink)

SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help, Call Today – (503) 684-5829

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Don’t hesitate to call SERVPRO of Tigard/Tualatin/Lake Oswego/West Linn and Beaverton if you find water damage in your home or business.

SERVPRO of Tigard/Tualatin Technicians are Trauma and Bio-Hazard Clean Up Experts

11/1/2019 (Permalink)

SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn and Beaverton have years of experience cleaning and sanitizing after traumatic events.

When a significant traumatic event takes place in your home or business, the area needs to be thoroughly disinfected and cleaned in the shortest time possible. 

Proper trauma cleanup removes all pathogens from the area, cleans the air and neutralizes the risk of spreading it further. Many times, furniture and other surfaces may be stained with fluids and will need replacement. A professional trauma cleaning specialist will be able to ascertain what surfaces can be restored and what surfaces will need replacing, depending on the severity of the event.

Often times, traumatic events that require calling on the services of a professional are devastating to the residents of the home. If it involved the death of a pet or a loved one, returning to the site of the event will be a very negative emotional experience. A thorough professional cleaning of the area will begin the road to recovery for all affected parties. 

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety. We will always treat your property and those in grieving with the greatest empathy and respect in the face of trying circumstances. Our team of IICRC certified professionals are prepared to help you and your family on the road to recovery. We are always here to help, 24/7. 503-684-5829

SERVPRO of Tigard/Tualatin is Locally Owned and Operated

11/1/2019 (Permalink)

Servpro staff stand together in front of the warehouse Our SERVPRO family in front of our previous Tigard office.

Here at our SERVPRO, we’re proud to say we’re a family business. SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn and Beaverton is a franchise business that is locally owned and operated. As part of the South Metro Area community, we’d like to tell you a bit about what makes our company great.

SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn and Beaverton is passionate about being involved in our community. We are active members in many Chambers of Commerce around the area, including but not limited to the Tigard Chamber of Commerce, Tualatin Chamber of Commerce, the Beaverton Chamber of Commerce, and the Lake Oswego Chamber of Commerce.

Through our Chamber connections and our relationships with the cities and communities that we serve, you can find our SERVPRO representatives at many of the seasonal events, whether as sponsors or participants. If you even see a SERVPRO representative out in your community, please say hello! 

We’re passionate about giving back and always find ways to donate our time or resources if we can to help the communities we serve. In years past, we’ve been active in collecting holiday gifts for Doernbecher’s Children’s Hospital. In 2019, we participated in an emergency relief supply drive organized by California non-profit “Disaster Response Team, No Town Left Behind.” 

Here at SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn and Beaverton, we advocate for preparedness. If you would like to learn more about how you can prepare your home or business for disaster - whether that be a burst pipe, or severe weather - please read our blogs or reach out to us via our contact page. If you have an immediate need for restoration work, call us now at 503-684-5829.

SERVPRO of Tigard/Tualatin Priority Responders are "Here To Help" 24/7

11/1/2019 (Permalink)

Did you know that SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn, and Beaverton employs a full time Emergency Priority Response department? That means we have a department solely dedicated to being the first on the scene, working with the Fire Department and other emergency response personnel during a time of crisis.

Our team tunes into the scanner reports 24/7 and is alerted when an emergency requires their attention. We have been on the scene at 3AM when a fire has broken out, ready to help and serve as needed.

SERVPRO is a company of integrity and transparency. As leading experts of fire and water damage restoration, our team is equipped to assist through every step of the recovery process. The two main concerns of our first responders, is the safety and well-being of every individual affected by fire and water disaster. Our responders often are equipped with water, snacks, and other necessary supplies to help support the home or business owner experiencing the loss to their property. Additionally, we are dedicated to making sure you recover as much of your assets as possible.

If your home or business has befallen a fire or water emergency, call us today. We might be closer than you think! 503-684-5829

South Metro Insurance Agents Prefer to Work with SERVPRO of Tigard/Tualatin

11/1/2019 (Permalink)

SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn, and Beaverton has many years and countless success stories in the property restoration industry. We have a strong working understanding of the role of the insurance agent and provider in an emergency scenario. We have worked with insurance agents, adjusters, and their insureds in almost every disaster situation imaginable. We are proud of our track record and feel we are the Portland South Metro Area’s best choice for emergency restoration. Here are a few testimonials from insurance agents that attest to why we are a top choice when referring a service provider to their customers.

“SERVPRO of Tigard/Tualatin has been amazing to work with.  We had a client call us with a water claim and they were able to get out there within a couple of hours.  Each day I receive updates on their progress and the next steps they will be taking. Their team is professional and thorough.  Thank you SERVPRO!” - Jill from Wilsonville, OR

“SERVPRO of Tigard/Tualatin is so great to work with. They are timely with my clients claims and are always there to help when needed. The technicians are all very knowledgeable and eager to help in a quick and efficient manner. I will recommend my clients to them anytime the need arises because I know they will be well cared for!” - Michelle from Beaverton, OR

Partnering with Property Managers in the Tigard/Tualatin Area

11/1/2019 (Permalink)

As a property manager, it is your job to ensure the safety and comfort of your tenants. This means you will partner with many service providers, such as a plumber, a handyman and an electrician. One of the many partners that should be on your speed dial is an emergency restoration service provider.

SERVPRO of Tigard/Tualatin, Lake Oswego/West Linn, and Beaverton

Our franchise has worked with countless property managers and their tenants during a time of crisis. Our crew is highly trained and IICRC certified to handle fire, water and even sewage back up. Got mold? We got you covered. Our warehouse is fully stocked with the latest cutting edge equipment and the RIGHT tools for the specific job.

Managing a multi-unit property gives you quite enough to worry about. You are responsible for daily upkeep around the property, as well as ensuring you are following all applicable codes and regulations. Regardless of if you manage apartment complexes, luxury condos or even commercial office buildings, you will eventually need our assistance, and we will always be there, 24/7, to provide the help you need, when you need it most.

Just read our Property Management and fellow vendor testimonials below!

“Talk about Professionalism! This company isn't afraid to help their fellow restoration company out if need be. They were polite, they were informative, and I got the chance to speak with a  few of their office crew. After looking at some of the videos on their YouTube channel and really getting to know them, I have to say it was a pleasure being able to work with them on a mutual project. I'd recommend these guys any day of the week.” - Priscilla from Long Beach, CA

One of the best and professional organizations I've ever worked with, I am the property manager of the complex and they are amazing. 3930 Condominiums  Lake Grove Oregon.” - Tim from Lake Oswego, OR

If you have immediate restoration needs, call us now at 503-684-5829.